Why 90% of New Businesses Fail & How to Build a Sustainable Gem Business in Sri Lanka

Starting a business in Sri Lanka is never easy. Statistics reveal that 90% of new businesses collapse within the first six months, mainly due to lack of planning, weak financial management, and the absence of a strong business model. This reality applies across almost every sector – including the gem trade, one of Sri Lanka’s oldest and most valuable industries.

So, how can you start a gem business and survive beyond the first six months? Let’s look at the key essentials.

A business model explains how you create value, deliver it, and make profit. Without it, most businesses operate blindly.

In the gem trade, you must decide

Will you focus on raw gem trading, cutting & polishing, jewelry making, or exporting?

Who is your target customer? (Local buyers, tourists, or international collectors)

How will you source stones? (Own mining, local suppliers, partnerships, or auctions)

Example: If your business model is “Buy rough stones from Ratnapura → Cut & polish them → Sell online to foreign buyers”, then your entire strategy (capital, training, marketing) must support this model.

One of the biggest reasons for failure is mismanaging cash flow. Many new gem traders overspend on stock without proper planning.

Always keep records of purchase prices, cutting costs, and selling prices.

Set aside emergency funds for months when sales are slow.

Avoid over-investing in large parcels until you fully understand the market.

Example: Buying a sapphire parcel for Rs. 1,000,000 may look attractive, but if you don’t have buyers ready, your capital gets stuck. Instead, start smaller with Rs. 100,000 – learn, test, and then scale.

The gem trade is built on trust and expertise. Without knowledge, beginners often get cheated or overpay for stones.

Learn basic gem identification, cutting, grading, and pricing.

Build networks with miners, cutters, exporters, and gemologists.

Always verify authenticity before purchasing (lab reports, trusted suppliers).

Example: If you buy a “blue sapphire” without testing, it could turn out to be heat-treated or synthetic. But if you learn identification skills or work with NGJA-certified dealers, you reduce risks.

Many gem businesses fail because they only rely on walk-in buyers. Today, success requires visibility.

Use social media & e-commerce to reach global customers.

Share educational content about gems to build trust.

Provide certificates of authenticity (NGJA, GIA, etc.) for credibility.

Example: A small jeweler in Ratnapura built a Facebook page showcasing gem-cutting videos, and now ships stones to Europe and the USA.

The gem trade is not a “get rich quick” business. It takes time to build reputation and trust. Many fail because they expect profits within weeks.

Focus on building long-term customer relationships, not just one-time sales.

Reinvest profits back into the business.

Stay updated with global gem trends.

The gem industry is centuries old. But like any business in Sri Lanka, survival depends on strategy, discipline, and vision. With the right foundation – a clear business model, financial control, strong knowledge, smart marketing, and patience – your gem business can grow sustainably for generations, instead of collapsing within months.

1 Comment

  1. A WordPress Commenter
    June 23, 2025

    Hi, this is a comment.
    To get started with moderating, editing, and deleting comments, please visit the Comments screen in the dashboard.
    Commenter avatars come from Gravatar.

    Reply

Leave a Reply to A WordPress Commenter Cancel reply

Your email address will not be published.

Select the fields to be shown. Others will be hidden. Drag and drop to rearrange the order.
  • Image
  • SKU
  • Rating
  • Price
  • Stock
  • Availability
  • Add to cart
  • Description
  • Content
  • Weight
  • Dimensions
  • Additional information
Click outside to hide the comparison bar
Compare